Questions, answered without awkwardness.
Product use, sensitive-skin guidance, discreet delivery and returns—kept easy to find.
PRODUCT + SAFETY
Are VINTIMA products suitable for sensitive skin?
Use only as directed on the external area. Patch test first and stop use if irritation occurs.
Where are the products intended to be used?
Follow the instructions on your product. Contact our support team for more guidance.
Should I patch test first?
Follow the instructions on your product. Contact our support team for more guidance.
SHIPPING + PRIVACY
Is the outer packaging discreet?
Follow the instructions on your product. Contact our support team for more guidance.
How are shipping details confirmed?
Follow the instructions on your product. Contact our support team for more guidance.
RETURNS + SUPPORT
Can opened personal-care products be returned?
Follow the instructions on your product. Contact our support team for more guidance.
How do I contact support?
Follow the instructions on your product. Contact our support team for more guidance.
Still need help?
Move to direct support without searching the site again.
Contact support
FAQ
Before you buy or use a product.
Sensitive skin?
Follow the instructions on your product. Contact our support team for more guidance.
External use only?
Follow the instructions on your product. Contact our support team for more guidance.
Patch test first?
Follow the instructions on your product. Contact our support team for more guidance.
Discreet outer packaging?
Follow the instructions on your product. Contact our support team for more guidance.
Can opened products be returned?
Follow the instructions on your product. Contact our support team for more guidance.
How do I contact support?
Follow the instructions on your product. Contact our support team for more guidance.
Contact support